Meta Refresh 2018

How we marry Data with Design to achieve Strong Customer Relationship boils down to the fact how Data and Design can invoke Insightful Customer Experience. How AI can be your guiding path in generating the delightfull moments for a customer

Outline

This talk will throw light on three key aspects

1. Why to build impactful recommendations to improve CX,
2. What are the ways to build a stromg customer relationship
3. How to generate more personalized delight moments

Speaker bio

Shubhradeep(a.k.a shubhra) heads the AI and Machine learning division(Digital technologies) at MSys. He comes with a decade plus of experience in setting up departments delving into Data Science,AI & ML verticals at many reputed companies like Market Share, IBM, Adobe, Oracle and recently MSys. He founded MAVIP(Massive vision and Intelligence project) the largest opensourced hyperlocal machine vision project; which has now grown up to a team of 11 people.
He is also an Adjunct faculty in Deep Learning at Symbiosis Centre of Information Technology.
He is the co-organizer of India’s largest Datascience Meetup group that consists of 5500+ members. He has founded a Social Fintech startup in 2011 and have exited in 2014. He is also an alumni of prestigious IIM Bangalore. He has spoken at multiple conferences like MODS, IndiaHacks, TIE Summit, Indian Technology Congress, OpenSource India etc. to name a few. This year(i.e. 2018) he will mostly be speaking at Redhat Devconf(Bangalore), STEPIN(Bangalore), DataHack 2018(Bangalore), 6th Global Summit on
Artificial Intelligence and Neural Networks(Helsinki), AI Summit 2018, DLS(Toronto), AI World(Boston) etc.

Slides

https://drive.google.com/file/d/11yzQ788R_pqs51gbrUlAVl8j9sFNxjuO/view