##About the 2019 edition:
The schedule for the 2019 edition is published here: https://hasgeek.com/anthillinside/2019/schedule
The conference has three tracks:
- Talks in the main conference hall track
- Poster sessions featuring novel ideas and projects in the poster session track
- Birds of Feather (BOF) sessions for practitioners who want to use the Anthill Inside forum to discuss:
- Myths and realities of labelling datasets for Deep Learning.
- Practical experience with using Knowledge Graphs for different use cases.
- Interpretability and its application in different contexts; challenges with GDPR and intepreting datasets.
- Pros and cons of using custom and open source tooling for AI/DL/ML.
#Who should attend Anthill Inside:
Anthill Inside is a platform for:
- Data scientists
- AI, DL and ML engineers
- Cloud providers
- Companies which make tooling for AI, ML and Deep Learning
- Companies working with NLP and Computer Vision who want to share their work and learnings with the community
For inquiries about tickets and sponsorships, call Anthill Inside on 7676332020 or write to sales@hasgeek.com
#Sponsors:
Sponsorship slots for Anthill Inside 2019 are open. Click here to view the sponsorship deck.
Anthill Inside 2019 sponsors:
#Bronze Sponsor
 |
 |
 |
#Community Sponsor
 |
 |
 |
 |
|
 |
 |
|
 |
 |
Hosted by
Anthill Inside is a forum for conversations about risk mitigation and governance in Artificial Intelligence and Deep Learning. AI developers, researchers, startup founders, ethicists, and AI enthusiasts are encouraged to: more
MG
Mithun Ghosh
@mithunghosh
AgentBuddy: Leveraging Bandit Algorithms for a human-in-loop system for Customer Care Agents (Paper accepted for the demo track at SIGIR-2019)
Submitted Apr 17, 2019
Section:
Full talk
Technical level:
Intermediate
Session type:
Demo
We have developed a human-in-the loop system, AgentBuddy that is helping Intuit improve the quality of search it offers to internal Customer Care Agents (CCAs). AgentBuddy aims to reduce the cognitive effort on part of the CCAs while at the same time boosting the quality of our legacy federated search system. It addresses two key pain points 1)Given several candidate query answering mechanisms, how to select the right mechanism given a question and 2)Having retrieved a set of lengthy documents how to help the agent zoom in on the content most important for the question at hand. We address #1 using an elegant approach for principled exploration based on bandit algorithms and for #2 we have several models based on supervised and unsupervised learning. We will share several lessons from a practical perspective in working with business teams especially around determining the right metrics and coming up with a validation process acceptable to business. Since this is a real world working system deployed on AWS, we will also discuss practical challenges in scaling and how we overcame them.
Outline
Business Problem
Approach
Formulation
ML algorithms used : a)Bandit algorithma and b)Algorithms for highlighting
Architectural challenges
Scaling up
Latency issues and sane fall-backs
Validation
Ground truth labels
Merics and measurement
Business Impact
Takeaways for Data Science practice
Speaker bio
Hrishi has been a regular speaker at Anthill and delivered a full-length session on “Building and driving adoption for a robust semantic search system” https://www.youtube.com/watch?v=niKXwqcTpao&t=650s&list=PL279M8GbNset5FCdcLd_ovckHE14PkIhM&index=3
He’s a Staff Machine Learning Engineer at Intuit working on problems in NLP and ML applied to Information Retrieval.
Hrishi did his Master’s from Indian Institute of Science (IISc), Bangalore in 2005 where he worked on Computer Vision for studying atomization in Cryogenic Rocket Engines. Post that he did a full-time PGDM from IIM-Kozhikode. He has been working in the ML/Analytics space for over 12 years and has had long stints at Amazon Core ML and at Mu Sigma before joining Intuit’s IAT team.
Aside of work he spends time playing with his 5-year-old daughter and in solving puzzles.
Slides
https://drive.google.com/drive/u/0/folders/18V9AqJb4nQpfTBNB3w1y8qrHWtXs4Nbk
Comments
Hosted by
Anthill Inside is a forum for conversations about risk mitigation and governance in Artificial Intelligence and Deep Learning. AI developers, researchers, startup founders, ethicists, and AI enthusiasts are encouraged to: more
{{ gettext('Login to leave a comment') }}
{{ gettext('Post a comment…') }}{{ errorMsg }}
{{ gettext('No comments posted yet') }}