The Fifth Elephant 2018

The seventh edition of India's best data conference


Our experiments with food recommendations @Swiggy

Submitted by nitin hardeniya (@noting) on Saturday, 31 March 2018

Section: Crisp talk Technical level: Intermediate Status: Confirmed & Scheduled

View proposal in schedule


Food is a very personal choice. We at Swiggy are obsessed about Customer Experience and want to make food discovery on the platform seamless and a delight for the consumer. So when you fire the Swiggy app, We take your Implicit/explicit feedback to figure out Your Taste Preferences, Your Price Affinity, Single/Group Order, Breakfast/ Late night Cravings and provide a convenient, Simple but highly personalized food ordering experience.


We want to talk all about Art & Science of Food Discovery @Swiggy. How we use advanced Machine Learning/AI on terabytes of data ( implicit/Explicit Feedback ) everyday, to bring you recommendations that powers Restaurant Feeds, Filter Widgets, Personalized Collections.

We will also be talking about our Journey, Learning and Challenges of building Food Recommendation System.

  • Overview
  • Recommendation @Swiggy
  • Evolution of Recommendation Systems
  • CF & Content Based Methods
  • Learning to rank
  • Understanding Food Catalog
  • Meals Recommendations.
  • Page generation.


Basic understanding of Machine Learning, NLP & Interest into Recommendation Systems.

Speaker bio

Nitin is a Senior Data Scientist @Swiggy. He is currently working on Relavence and Discovery. He has over 7 years experience working in companies like Swiggy, Groupon, Fidelity and [24]7-inc. He has worked on variety of business problems across different domain using Machine Learning, Text mining & NLP.

He holds Masters in Computational Linguistics from IIITH. He has 5 patents in the area of customer experience. He is also author of a book on NLP Tookkit “NLTK Essentials”.



  •   Zainab Bawa (@zainabbawa) Reviewer a year ago

    This is an intersting proposal. Look forward to slides.

  •   Keith Richards (@keith-richards) 11 months ago

    One can get delicious and amazing food on Dunikns Donuts. One can also discount coupons for your next visit if you take TellDunkin survey. Take it on

  •   Chris Pine (@chris-pine) 2 months ago

    Swiggy is my favorite food delivery app. I used all the food delivery apps on my mobile buy I loved the swiggy app. I am a huge fan of food and In my free time I ordered food throgh swiggy in Panda Express restaurant. I am a huge fan of panda express restaurants and I love the food in panda express. I am regular customer to the panda express restaurant and sometimes I won the free meals at panda express by taking the official panda express feedback survey at Panda Express feedback is the proper way to collect the feedback from the customers to improve their services and food taste.

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