UPI has seen a rapid growth and the adoption is only going to increase over the next year. If you’re building apps and services on top of UPI, there are a lot of unanswered questions. This Birds of a Feather session aims to provide a discussion space for all stakeholders in the UPI platform to come together and discuss the pain points, quirks and what lies ahead for UPI.

Outline

Topics for discussion

1. Overview of operational experience in last 18 months - For NPCI, Banks, PSP, startups, users. Hits & Misses.
2. Growth drivers – P2P surge, Bank vs Non bank PSP / Big tech vs startups PSP, cashbacks. Sustainability.
3. Merchant payments - Bharat QR & MDR Cashback - What else UPI needs to improve merchant payment footprint.
4. Role of payment banks, wallets and interoperability in UPI. Is it too crowded market?
5. What is preventing innovative use cases on UPI? Reimaging EMIs and recurring payments with eMandates
6. Grievance redressal & privacy - Where does UPI stand?

Speaker bio

Moderator: Arundathi Ramanathan

Panelists:
- Rahul Chari (PhonePe)
- TBD