Sumit Saha

Sumit Saha


  • Joined May 2023

The Fifth Elephant 2023 Winter

Automating Knowledge Extraction for Training Content Generation with LLMs @ SquadStack

Abstract In traditional BPOs, training sales representatives is challenging, primarily due to limited visibility into the universe of knowledge that the representatives have to stay on top of. This limitation often results in suboptimal sales interactions with customers. Furthermore, the creation of thorough and timely training materials is a time-consuming endeavor, even before the actual traini… more
  • Confirmed & scheduled
  • 13 Nov 2023