Akash Saxena, CTPO at Viacomm (and former CTO at Hotstar), will be in conversation with Ankit Bhati, founder at Amnic (and former co-founder and CTO at Ola).

The theme of the chat is creating an SRE playbook for your organization. Over 45 mins, Akash and Ankit will discuss the following aspects of creating the playbook for your organization:

  • For all resources - APIs, Databases, message buses, vendors, and what have you ...
    • Add monitors : What to measure? When is it yellow? When is it red?
    • Create on-calls : You build it. You support it. How to place skin in the game?
    • Add alerts : Let a machine call your on-call. Who must triage and drive incidents?
  • Incident management: institute an incident management protocol.
  • Causality: It is smoking in the chimney, but the fire is in the basement. Logs/dashboards are your friends.
  • Sleep better at night.

In brief, the chat will cover,

  1. Technical aspects in phase 1 - DevOps versus SRE.
  2. The role of Collaboration and Culture.
  3. War stories.

This is an in-person event, hosted at PhonePe (Bellandur).

About the curator

This conversation is curated by Sarika Atri, cloud architect and editor of the SRE Conference.

Membership support

This event is part of the SRE series of monthly fireside chats. These events have been made possible by Rootconf members. You can support such activities by picking up a membership here.

Contact information

Join the Rootconf Telegram group at https://t.me/rootconf or follow @rootconf on Twitter.
For inquiries, contact Rootconf at +91-7676332020.


PhonePe Private Limited

Office-2, Floor 4,5,6,7, Wing A, Block A,

Salarpuria Softzone, Service Road, Green Glen Layout, Bellandur

Bangalore - 560103

Karnataka, IN

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PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.