Rootconf 2017

On service reliability

How to make good and difficult decisions

Submitted by Bernd Erk (@bernderk) on Thursday, 9 March 2017

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Technical level

Beginner

Section

Full talk of 40 mins duration

Status

Submitted

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Total votes:  +1

Abstract

Suit or shirt, tea or coffee, cloud or on premise. Our whole life is a combination of conscious and subconscious decisions. They can be made through either an intuitive or reasoned process, or a combination of the two. Independent from the level of difficulty we fall victim to the same cognitive and personal biases. Especially personal and cultural decisions are sometimes hard to make, cause the establishment and enumeration of the underlying criteria is hard.

The technological developments of the last decade have made poor decision making easier, more immediate, and more widely consequential. A good understanding of your decision making process and well known biases helps you to make better judgment. That said the talk will give you a psychology overview about the process of decision making and common pitfalls. It will share some tricks to make the right choices and cases of invaluable weak criteria.

Outline

Suit or shirt, tea or coffee, cloud or on premise. Our whole life is a combination of conscious and subconscious decisions. They can be made through either an intuitive or reasoned process, or a combination of the two. Independent from the level of difficulty we fall victim to the same cognitive and personal biases. Especially personal and cultural decisions are sometimes hard to make, cause the establishment and enumeration of the underlying criteria is hard.

The technological developments of the last decade have made poor decision making easier, more immediate, and more widely consequential. A good understanding of your decision making process and well known biases helps you to make better judgment. That said the talk will give you a psychology overview about the process of decision making and common pitfalls. It will share some tricks to make the right choices and cases of invaluable weak criteria.

Speaker bio

Bernd Erk is CEO and co-founder of the Icinga Project. In his day job he is CEO at NETWAYS, an open source service company. His technical expertise stretches across systems management, managed services and software development. As a core member of DevOpsDays organizers, he tries to spread the DevOps spirit wherever and whenever possible.

Comments

  • 1
    Zainab Bawa (@zainabbawa) Reviewer a year ago

    Hello Bernd, can you help explain the context of this talk better, and why you think it is suited for Rootconf?

  • 1
    Bernd Erk (@bernderk) Proposer a year ago

    Hi Zainab, the talk is more a cultural than a technical talk but making descisions balancing between two choices is usually a big part of our industrie. Perhaps it would work as an opening session? I am open for feedback

  • 1
    Bernd Erk (@bernderk) Proposer a year ago

    I have tried to make it more clear as weel.

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