AC
Atul Chitnis
The Human Side of Online Payments
Section:
Online Payments
Technical level:
Beginner
Session type:
Lecture
Developers will learn to understand the thoughts going through the heads of online payment customers which cause the system to fail for them.
Outline
Online payments have been around, even in India, since the turn of the century, but seem to be facing greater resistance today than back then.
Not all the problems are related to technology, and this talk will address the issues created not by technology, but the mindsets and misconceptions among the weakest link in the chain - the customer.
Requirements
None - the talk is self-contained.
Speaker bio
For now - http://atulchitnis.net/about
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