PayStation

Will the penny drop?

Atul Chitnis

@atulchitnis

The Human Side of Online Payments

Submitted Aug 31, 2012

Developers will learn to understand the thoughts going through the heads of online payment customers which cause the system to fail for them.

Outline

Online payments have been around, even in India, since the turn of the century, but seem to be facing greater resistance today than back then.

Not all the problems are related to technology, and this talk will address the issues created not by technology, but the mindsets and misconceptions among the weakest link in the chain - the customer.

Requirements

None - the talk is self-contained.

Speaker bio

For now - http://atulchitnis.net/about

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