This event has been indefinitely postponed. The original description is below.
The friction of digital payments has become a challenge to scaling technology businesses in India. While some ecommerce companies have adopted cash payments, others have implemented elegant techniques of absorbing credit card information at the user account level.
Yet, drop rates remain stubbornly high, adoption of electronic payments remains poor, opening merchant accounts appears mired in labyrinthine processes and subscription payments remain largely closed.
PayStation hopes to bring together engineers and technologists for new ideas and fresh perspectives in resolving these challenges in India’s payments’ infrastructure. If you’d like to share your experience or work in online, mobile or alternate payments, or in fact if you’ve worked on developing secure and safe payments infrastructure, go ahead and propose a session below!
Atul Chitnis
The Human Side of Online Payments
Developers will learn to understand the thoughts going through the heads of online payment customers which cause the system to fail for them.
Outline
Online payments have been around, even in India, since the turn of the century, but seem to be facing greater resistance today than back then.
Not all the problems are related to technology, and this talk will address the issues created not by technology, but the mindsets and misconceptions among the weakest link in the chain - the customer.
Requirements
None - the talk is self-contained.
Speaker bio
For now - http://atulchitnis.net/about
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