Haptik helps brands communicate with their customers on messaging platforms such as WhatsApp, boosting revenue, and supporting customers through GPT-powered Conversations. The company caters to large enterprises across sectors like retail, fintech, healthcare, education, travel, and media & entertainment to boost lead generation, sales, and revenue. Haptik’s products and solutions enable brands to create their business identities on messaging platforms where consumers conduct most of their online shopping such as Instagram, WhatsApp, and Google Business Messages. Haptik has processed 8B+ billion conversations, completed 10+ million transactions, and onboarded 500+ enterprise customers, including KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. Haptik also has been featured as a Category Leader across many platforms, including Gartner, G2, Opus Research & more, and aims to create the most compelling Conversational Commerce platform of the 21st century.

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