Data is the new oil, power of digital technologies transforming consumer experiences (CX) - be it business / government. While the debates around data economy - be it personal data protection or non-personal data, largely looks at broader frame of privacy, digital rights, innovation, platform economy, digital soverignty, balance in data economy between state and corporate, data harms, role of AI / ML, the voices from the ground end consumer - citizen / consumer - in data economy is often under-discussed.

Digital Consumer Conference primarily aims to bring end user experiences / expectations / ‘customer delight’ / frustrations / approaches towards tech - from end users themselves. Documenting their day to day interactions with the systems, assesment of data policies, security, convinience, proposing systemic changes in the apps / platforms they use to make their / everyone’s lives easier / better.

Who should participate in Digital Consumer Conference conference?

1. Developers, Engineers, Product Managers who want to hear from users and their stories.
2. Analysts, Researchers, Policy makers who want to hear what works on the ground / what are the real world problems.
3. Anyone who wants to hear from ground to real user stories.

Who should speak?

1. Consumers / End Users of any app / data platform
2. Researchers who study role of tech platforms / data economy / digital governance.
3. Developers who want to share experiences as consumers of critical infrastructure and those impact the end consumers.